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Accessibility Statement

                                                     

 

                                           THIRD CREEK METROPOLITAN DISTRICT NOS. 1 & 3

                                                   TECHNOLOGY ACCESSIBILITY STATEMENT

 

Contact Us

 Website “Contact Us” Form: Contact Us - Third Creek Metropolitan Districts Nos. 1 & 3

Phone: (303) 779-5710

E-mail: Lisa.Johnson@CLAconnect.com

Physical/Mailing Address: 2001 16th Street Suite 1700, Denver CO 80202

 

We welcome your feedback about the accessibility of Third Creek Metropolitan District Nos. 1 & 3 (the “Districts”) online services. Please let us know if you encounter accessibility barriers or would like to request assistance.

 

  • All requests are considered on a case-by-case basis and we will reply to all communication in a timely manner
  • Reasonable accommodations or modifications are provided at no cost. 
  • Accommodation requests that would impose an undue financial, technical or administrative burden to the Districts may not be fulfilled as requested. 

 

Examples of accommodations include: 

 

  • Using built-in live transcription tools during virtual meetings
  • Alternative document formats (such large print) 
  • Remediating PDFs

 

Commitment

 The Districts are committed to providing equitable access to our services to all Coloradans.

 

Our ongoing accessibility effort works towards being in line with the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria. These guidelines help make technology accessible not only to users with sensory, cognitive and mobility disabilities, but ultimately to all users, regardless of ability.

 

Our efforts are just part of a meaningful change in making all State of Colorado services inclusive and accessible. We welcome comments on how to improve our technology’s accessibility for users with disabilities and for requests for accommodations to any of our services.

 

The Districts have an Accessibility Plan and Progress Report which can be accessed using the following link: Accessibility Statement - Third Creek Metropolitan Districts Nos. 1 & 3

How the Districts Are Implementing Accessibility

 Website Testing and Remediation

 

  • We conduct monthly technology accessibility scans of the Districts’ website against applicable Technical Standards. 
  • We work with the Districts’ website platform, Streamline, to improve and implement accessibility features.   
  • We remediate public records in an effort to provide continuous improvement of our website. 

 

Training

 We participate in webinars and review guidance provided by Streamline and the Special District Association on the topic of accessibility. We monitor for rulemaking efforts and guidance promulgated by the Colorado Governor’s Office of Information Technology.

 

Procurement

 We require contractors and consultants comply with all federal, state, and local laws, statutes, ordinances, codes, guidelines, court ruling and orders of all governmental authorities applicable to the services or work being performed, including accessibility requirements.

 

Updated On

 This Accessibility Statement was last updated on: June 30, 2025.

 

 

 

                                                       

 

                                         THIRD CREEK METROPOLITAN DISTRICT NOS. 1 & 3

                                             ACCESSIBILITY PLAN AND PROGRESS REPORT

 

Accessibility Standards

 Our ongoing technology accessibility efforts rely on the Technical Standards provided by:

 

 

Accessibility Maturity

 

Table showing stages of organizational development with criteria for each. A date, 7/1/2025, is marked at the "Integrate" stage.

 

Progress Since Our Last Update 

The Districts continue to make progress with complying with the Rules Establishing Technology Accessibility Standards as contained in 8 CCR § 1501-11, et seq.

 

Progress includes:

  • Engaging Streamline Software, Inc., to assist in the remediation of documents.
  • Conducting monthly technology accessibility scans of the Districts’ website against applicable Technical Standards
  • Reviewed technology accessibility scans and ordered remediation for noncompliant ICT contained within the Districts’ website
    • As of June 30, 2025, the result of the regular scanning and monitoring showed the District’s ICT having an overall compliance score of 100% with the Technical Standards, as such term is defined in 8 CCR § 1501-11.
  • Providing contact information for people to give us accessibility feedback and request reasonable accommodations or modifications. (See the Technology Accessibility Statement which can be accessed using the following link: Accessibility Statement - Third Creek Metropolitan Districts Nos. 1 & 3

 

Challenges include:

  • The Districts have limited funding available for remediation and no funding is provided by external sources imposing the mandates.
  • The Districts lack staff to provide continuity of management for technology.
  • External District consultants perform District operations and they are not specialists in information technology.
  • Information technology matters are not easily understood or learned by lay people who are not information technology specialists.
  • The Districts have engaged a third-party (Streamline Software, Inc.) to remediate documents.  Depending on demand, remediation of documents may take several days or weeks to remediate and make accessible for posting on the Districts’ website.
  • Accessibility standards are rapidly changing. As a result, complete compliance with the accessibility standards may not be immediately possible when standards change.
  • Consultant managed website, documentation, procurement, contract and vendor management and communications may present issues with remediation by multiple parties.

 

How We Are Implementing Accessibility

The Districts are committed to providing equitable access to all Coloradans. To that end, the Districts have a plan to prioritize, evaluate, remediate and continuously improve digital touchpoints within our services, programs and activities. We are working to incorporate accessibility into our day-to-day operations. Below, you’ll find some of the measures that the Districts are undertaking.

 

  • Continuing to remediate known compliance issues identified through regular scanning and monitoring.
  • Considering accessibility roadmaps to the extent offered by the Colorado Governor’s Office of Information Technology or other third parties. 
  • Direct consultants to include accessibility in the procurement processes to the extent within the Districts’ control.
  • Direct consultants to create and implement a process for providing reasonable accommodations and modifications, which includes responses to requests for assistance. 
  • Participate in webinars and events, and review guidance, provided by the Districts’ website platform, the Colorado Governor’s Office of Information Technology, and the Colorado Special District Association.
  • Monitor rulemaking efforts and guidance promulgated by the Colorado Governor’s Office of Information Technology.
  • Incorporate and utilize, to the extent reasonably available, new and future accessibility features in public-facing technology used by the Districts.
  • Conduct and maintain an inventory of technology and work to address accessibility issues.
    • We prioritize the order to address technology assets by Community Impact and Strategic impact. Community Impact includes considerations of user impact, usage metrics, and the importance of the technology asset to accessing our programs, services, and activities. Strategic Impact includes considerations of legal requirements, the type of program or service that the technology asset supports, and our plans for continuing / sunsetting / replacing / expanding the technology asset or the program in the future.
      • Group 1: High Community Impact + High Strategic Impact = Test/remediate first. 
      • Group 2: High Community Impact + Low Strategic Impact = Test/remediate next. Plan accommodations first.
      • Group 3: Low Community Impact + High Strategic Impact = Test/remediate after Group 2. Plan accommodations next.
      • Group 4: Low Community Impact + Low Strategic Impact = Test/remediate last. Put accommodations in place last.
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